You can use the Refund API to issue full or partial refunds within 30 days after the transaction was created. ABA PAY and KHQR refunds are immediate, while Card, WeChat, and Alipay refunds follow your agreement with PayWay. This API works both for instore transaction and online transaction.
Eligible Transactions: Only transactions with a status of COMPLETED can be refunded.
Time Frame: Refunds must be requested within 30 days of the payment created date.
Pending Settlements: Refunds can be issued even if the settlement is still pending (Alipay, WeChat, Card).
Partial Refunds: Multiple partial refunds can be issued until the total amount paid is refunded.